Upvest, founded in 2017, enables any financial institution to offer great investment experiences to its customers. Upvest is an investment firm regulated by the German supervision authority (BaFin). The company currently employs 170+ people across Europe with its headquarters based in Berlin, Germany.

The company is backed by the world’s largest venture capital funds and investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and ABN Amro Ventures, as well as by renowned fintech entrepreneurs (including Maximilian Tayenthal, founder of N26, and Felix Haas, founder of IDnow).

We’re looking for fintech enthusiasts to join us in creating the financial infrastructure of tomorrow. We’re building the first European Investment API to enable any financial institution offering a wide range of efficient and transparent investment products, such as stocks and ETFs in nominal, portfolio, and fractional form. Our mission and vision is to make investing as easy as spending money.

Your Mission

As an Operational Risk Manager, you’ll strengthen Upvest’s operational risk management processes and oversee the performance of external providers. Acting as the key connection between providers and internal teams, you’ll ensure smooth operations, regulatory compliance, and alignment with our growth objectives.

What You’ll Do

Operational Risk Management

• Lead and streamline the New Product Process (NPP) by collaborating with Risk, Product, and Operations teams.

• Enhance and adapt the operational risk management framework to align with company growth and regulatory standards.

• Analyze incidents, propose mitigation measures, and ensure thorough documentation and follow-up.

• Prepare for and actively participate in quarterly Risk Committee meetings.

Provider Relationship Management

• Oversee and monitor external providers (e.g., market data, trading, and custody partners) to ensure performance aligns with expectations.

• Manage the onboarding of new providers, from selection to implementation.

• Research and recommend provider partnerships to meet business needs and trends.

• Collaborate with internal teams to optimize existing provider relationships and explore new opportunities.

Collaboration and Tools

• Work cross-functionally with Product, Operations, and Risk teams to align risk management and provider strategies with company goals.

• Leverage tools like Slack, Hyperproof, and Linear to manage communication and projects efficiently.

What You Bring

• Experience: Significant experience in operational risk management, provider relationship management, or related roles. While 5+ years is ideal, we value relevant expertise and transferable skills over years of experience, including a strong understanding of NPP processes.

• Knowledge: Deep understanding of financial services infrastructure, including trading, clearing, settlement, and financial instruments (e.g., ETFs, stocks, mutual funds).

Skills

• Exceptional relationship management and stakeholder engagement skills.

• Strong grasp of regulatory risk management practices.

• Familiarity with tools like Hyperproof and Linear is a plus.

Why Upvest?

• We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.
• We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role.
• We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).
• While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work.
• We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).

Our values:

• Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.
• Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos.
• Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.
• Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.

Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees