Upvest, founded in 2017, enables any financial institution to offer great investment experiences to its customers. Upvest is an investment firm regulated by the German supervision authority (BaFin). The company currently employs 170+ people across Europe with its headquarters based in Berlin, Germany.

The company is backed by the world’s largest venture capital funds and investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and ABN Amro Ventures, as well as by renowned fintech entrepreneurs (including Maximilian Tayenthal, founder of N26, and Felix Haas, founder of IDnow).

We’re looking for fintech enthusiasts to join us in creating the financial infrastructure of tomorrow. We’re building the first European Investment API to enable any financial institution offering a wide range of efficient and transparent investment products, such as stocks and ETFs in nominal, portfolio, and fractional form. Our mission and vision is to make investing as easy as spending money.

We’re based in Berlin but are also open to hiring remotely in Germany or Estonia for this role. If you're currently based elsewhere but would like to move to Germany, we’re happy to support your relocation.

Your mission:

In this hybrid role, you’ll oversee the performance and relationships of external providers while strengthening our operational risk management processes. You’ll be the bridge between our providers and internal teams, ensuring seamless operations and adherence to regulatory standards.

This role will give you the opportunity to:

Network Management:

• Regularly manage and monitor external providers (e.g., market data providers, trading and custody partners) to ensure they meet service expectations.

• Support the onboarding of new providers, from selection through to implementation.

• Provide well-researched recommendations for new provider partnerships based on business needs and market trends.

• Collaborate with internal teams to enhance existing relationships and explore new opportunities.

Operational Risk Management:

• Manage and streamline the New Product Process (NPP) by collaborating with Risk, Product, and Operations teams.

• Enhance the operational risk management framework, ensuring it remains aligned with company growth and regulatory requirements.

• Regularly review incidents, propose mitigation measures, and ensure proper documentation and follow-ups.

• Prepare for and actively participate in the quarterly Risk Committee meetings.

Cross-Functional Collaboration:

• Work closely with Product, Operations, and Risk teams to align provider management and risk mitigation strategies with Upvest’s growth objectives.

• Use tools like Slack, Hyperproof, and Linear to manage communication and project tracking.

Job requirements:

We’re seeking someone who is highly proactive, adaptable, and thrives in a fast-paced, collaborative environment. The ideal candidate will have:

• Experience: At least 5 years of experience in operational risk management, network management, or related fields, with a focus on NPP processes.

• Knowledge: Strong understanding of financial services infrastructure, including trading, clearing, settlement, and financial instruments (e.g., ETFs, stocks, mutual funds).

Skills:

• Excellent relationship management skills.

• Ability to navigate regulatory risk management requirements effectively.

• Familiarity with tools like Hyperproof and Linear is a plus.

Soft Skills:

• Proactive and self-motivated with a “can-do” attitude.

• Flexible mindset, willing to go beyond fixed responsibilities to contribute where needed.

• Strong communication and stakeholder management abilities.
  
  What Success Looks Like

• External providers are managed efficiently, with strong relationships and clear alignment on expectations.

• The NPP process is streamlined and completed on time, meeting regulatory expectations.

• The operational risk management framework is continuously improved, effectively mitigating potential risks.

• You actively contribute to Upvest’s growth by supporting the onboarding of new providers and scaling operations.
  
  What We Offer

• A collaborative, startup atmosphere with flat hierarchies.

• Opportunities to grow and take on greater responsibility, including independently managing provider relationships and commercial negotiations.

• A structured onboarding program exposing you to all departments at Upvest, with immediate opportunities to contribute.

Why Upvest?

• We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.
• We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role.
• We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).
• While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work.
• We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).

Our values:

• Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.
• Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos.
• Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.
• Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.

Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees